Job Description

Medical Secretary /PA to Specialist Surgeon

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We are seeking a highly motivated and experienced Medical Secretary/PA – ideally with a background in specialist surgical settings - to join our administrative team supporting the practice Director and newly established Head and Neck Surgeon.

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Hours: Monday – Friday 9am-5pm

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Location: Onsite role in Richmond + 1 x Mount Waverley consulting per fortnight. (Parking/travel arrangements are available)

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You'll be joining a busy specialist practice which supports 9 Surgeons. Your role will be to provide proactive, dedicated support to 2 of our surgeons. Their practices are growing and so we're keen to have a team member who is excited about the opportunity to be involved in the development of both their practices as well as driving innovation with emerging technologies. This is a challenging role supporting a practice Director and newly established Head and Neck Surgeon which requires experience, high organisational and communication skills.

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Key Responsibilities:

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- Extensive diary management and patient bookings
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- Providing professional and sensitive service to a wide variety of patient groups
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- Managing patient queries and running consulting sessions
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- Coordinating all theatre bookings and liaising with hospitals and anaesthetists, as well as surgical billing and debt recovery as required
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- Preparing and processing medical documentation (referrals, reports, correspondence, consent forms, High Cost Drug forms, liaison with the Cochlear team as required)
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- Diligent and enthusiastic approach to work with high attention to detail, time management and multi-tasking ability
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- Ability to work collaboratively within a broader team
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- Proven experience as a specialist Medical Secretary/PA
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- Calendar organisation and strategy skills are paramount!
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- Energetic and friendly disposition
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- Reliable and punctual work commitment
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- Excellent communication (written and verbal) and interpersonal skills with the ability to liaise effectively with patients, medical professionals, peers and stakeholders
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- Ability to work autonomously and in a team environment, with demonstration of problem solving and initiative where appropriate
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- Exercise diplomacy, discretion, integrity and sensitivity to the needs of our patient groups
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- An interest in emerging technologies, while not essential will be favourably viewed
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What we offer:

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This is an exciting prospect to be part of an established and growing business that respects and values your skills and experience. You'll be joining a friendly, collaborative team who are inclusive, high-functioning and genuinely supportive of each other.

📌 Medical Secretary /PA to Specialist Surgeon (Victoria)
🏢 Melbourne ENT Group
📍 Victoria