Optus is seeking an Assistant Store Manager / 2IC for the Victoria Point team in Queensland. You will lead by example, coach staff and deliver exceptional customer experiences while driving store performance and culture.
The role focuses on operational excellence, employee development and a warm, inclusive workplace to energise the team and customers alike. You’ll support the Store Manager in daily operations, team coordination and service delivery, while modelling de‑escalation techniques in
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📌 Store Leader & Coach (2IC) – Customer‑First Experience (Brisbane City)
🏢 Optus
📍 Brisbane City
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