An incredibly exciting opportunity has arisen for an experienced and commercially minded People & Culture Lead to join one of Australia’s fastest-growing retail businesses during a significant period of growth and transformation.

With a large and rapidly growing workforce, an ambitious pipeline of new store openings and international expansion on the horizon, this is an opportunity to take genuine ownership of the HR function and play a key role in shaping how the business, its people and its culture evolve through its next phase of growth.

This is not a role for someone looking to step into a finished corporate HR function. You’ll join a fast-moving, entrepreneurial environment where things happen quickly, priorities evolve and you’ll have the autonomy to build, improve and create as the business continues to scale.

What You’ll Be Doing

- Lead the day-to-day HR function across a large, predominantly retail and multi-site workforce
- Lead, coach and develop a broader team spanning HR, Talent Acquisition and Learning & Development
- Partner closely with senior leadership, translating broader commercial priorities into practical people initiatives
- Provide pragmatic, commercially minded HR advice across a broad range of people matters
- Drive a high-performance culture, connecting culture, capability, accountability and retention with broader business performance
- Support the people strategy behind an ambitious pipeline of new store openings and continued business growth
- Oversee a high-volume recruitment function, improving processes, visibility, consistency and time-to-hire
- Help evolve recruitment, onboarding and workforce planning processes to support future scale




- Play a key role in the implementation and optimisation of new people and recruitment systems, including an upcoming ATS rollout
- Continue to develop scalable HR processes and ways of working without adding unnecessary layers or complexity
- Coach and influence leaders across the business, balancing employee experience, commercial outcomes and HR best practice
- Support the people requirements associated with future international expansion
- Identify opportunities to continually improve the effectiveness, capability and efficiency of the wider People function

What We’re Looking For

- An experienced HR leader with strong generalist HR capability and experience owning a broad people remit
- Ideally, experience within multi-site retail, fashion, beauty, wellness, consumer or another fast-paced frontline environment
- Strong exposure to recruitment and talent acquisition, ideally within a high-volume setting
- Experience leading and developing teams across HR, recruitment and/or L&D;
- Confidence across ER/IR and the ability to navigate complex people matters with sound judgement
- A genuinely commercial approach to HR – someone who understands risk and compliance but equally understands the operational realities of running a fast-growing business
- Experience improving HR, recruitment or onboarding processes and ideally exposure to HR technology or ATS implementation
- Someone comfortable operating in ambiguity, making decisions and creating structure while the business continues to evolve around them
- An energetic, resilient and proactive leadership style with the confidence to challenge, influence and partner with senior stakeholders

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📌 People and Culture Lead (Queensland)
🏢 JIVARO recruitment
📍 Queensland