- Act as the first point of contact for all general reception enquiries and enquiries relating to membership
- Maintain the membership database, conducting regular reviews to ensure data accuracy
- Enrol new members and coordinate the renewal process for existing members
- Greet clients and visitors to the office in a professional and friendly manner
- Manage incoming calls and distribute/take messages as required
- Organise stationery and other office consumables, and ordering as required
- Provide administrative support for programs/functional groups
- Ensure the entrance, kitchen and meeting rooms are kept tidy and well presented
- Process incoming and outgoing mail and couriers
- Maintain accurate records within the membership database and general office administrative systems
About you
- Demonstrated administrative experience
- Advanced knowledge of MS Word, Excel and Outlook
- Experience utilising database systems, such as Dynamics 365
- Certificate III in Business Administration or equivalent in a relevant discipline,
or a willingness to work towards a relevant qualification
- Professional approach and attitude
- Strong organisational and time management skills with the ability to juggle multiple priorities
- Well-developed verbal and written communication skills
- A demonstrated commitment to providing quality service and work
- Robust commitment to teamwork and good practice
- National Police Check required
About us
Carers NSW's vision is for an Australia that values and supports all carers. Our work reflects our values of Carer focus, Respect, Openness & Inclusivity, and Accountability.
Additional benefits include
- salary sacrificing benefits
- a highly supportive team environment
- excellent training and development opportunities
- health and wellbeing activities
Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.
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📌 Reception / Administration Officer (North Sydney Council)
🏢 Carers NSW
📍 North Sydney Council
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