The Star Entertainment Group in Sydney is seeking a proactive IT Operations Leader to reshape IT Service Operations into a high-performing, scalable function. You will drive incident, problem, and change management, embed automation, and use data-driven decisions to reduce noise and improve SLAs in a 24x7 workplace.
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You will lead Field Service Engineers and Operations Analysts, ensuring compliance, reporting, and continuous improvement while building team capability and resilience to support
📌 IT Service Operations Lead - 24/7 Reliability (New South Wales)
🏢 The Star Entertainment Group
📍 New South Wales
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