Job Description

Administration Traineeship - State Government

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Looking to Start a Career in Business Administration?

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NECA Education & Careers, in partnership with a Victorian State Government Department, are offering a 12-month, full-time Business Traineeship through the Youth Employment Scheme (YES). You'll get real experience in a government office while studying for a Certificate III in Business - and the best part? Get paid, gain experience, and earn a qualification all at once.

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This is a great opportunity to get your foot in the door of the public service and developing valuable admin, communication, and teamwork skills in a supportive and inclusive environment.

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What You'll Be Doing:

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Based in the Ballarat office, you'll work to support a busy contact centre and office-based team, where your responsibilities may include:

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- Respond to and manage telephone, email, and online enquiries from members of the public.
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- Performed a range of administrative duties, including data entry, record management, and document filing.
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- Supported staff with project work and day-to-day operational tasks.
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- Created, maintained, and updated both electronic and hard-copy records and correspondence.
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- Accurately entered and maintained information within a case management system.




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- Liaised effectively with colleagues and external stakeholders to ensure efficient communication and service delivery.
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What We're Looking For:

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- Demonstrated a professional and courteous telephone manner, with confidence in handling calls and enquiries
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- A positive attitude and eagerness to learn
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- Strong organisational and time management skills
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- Solid communication and customer service skills, with experience in retail and hospitality environments highly regarded
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- Ability to manage multiple tasks with guidance
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- Successful completion of a National Police Check
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This traineeship is a Victorian State Government YES funded position and must comply with YES traineeship eligibility. For more details, please visit https://www.youthcentral.vic.gov.au/jobs/work-experience-apprenticeships-internships/apprenticeships-traineeships/victorian-government-traineeships

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What's in it for You:

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- Full-time employment (38 hours per week)
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- Nationally recognised Certificate in Business with no HECS debt! – Certificate III.
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- Paid study time on the job.
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- Ongoing mentoring and support throughout your traineeship
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📌 Administration Traineeship - State Government (City of Ballarat)
🏢 NECA Education and Careers
📍 City of Ballarat