Job Description

Hands-on Management Couple - Award Winning Luxury Lodge

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Mt William Holdings Pty Ltd – Grampians VIC

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Mount William Station | Award-Winning Luxury Hotel

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Grampians, Victoria | Live-in | Full-Time

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About the Opportunity

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Mount William Station is seeking an exceptional emerging or experienced hospitality management couple ready to step into a hands-on role at one of Australia's most distinctive luxury country lodges.

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This role is designed for high-potential & experienced couples with a strong background in luxury hotels, luxury lodges or fine-dining environments, who are ready to grow into a management position or assistant General Manager roles with mentorship, autonomy and long-term opportunity.

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We are a mission-based, owner-operated business focused on genuine hospitality, heritage, and excellence. This is not a corporate role, it is immersive, on-site and deeply connected to the guest experience.

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The Role

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As a Management Couple, you will jointly lead the day-to-day operation of the hotel, working hands-on, in the frontline of the guest experience, front of house, guest comms, back of house and operational delivery. Given our high-end small number of rooms (8 luxury ensuites), the role is perfect for two individuals who want a strong connection to guests and minimal staff management (2-3 FTE + casuals)

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This is a visible, hands-on position. Welcoming guests, providing fine dining service, supporting events, assist to managing our small team and helping uphold the high standards that define Mount William Station.

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You will work closely with the owners and senior team, with a clear pathway to grow in responsibility and remuneration as the business and your career evolves.

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Key Responsibilities

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- Deliver warm, intuitive five-star guest experiences from arrival to departure
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- Lead front-of-house operations and guest communications
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- Be responsible for delivery of luxury dining, weddings and private events
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- Once proven in frontline roles, assist in recruiting and managing a small, high-performing hospitality team
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- Maintain exceptional standards across service, presentation and cleanliness
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- Assist with inventory, ordering, reporting and operational systems
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- Act as in office leaders and brand ambassadors
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Bonus Skills (Highly Valued)

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While not essential, the following skills will be highly regarded:

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- Chef & kitchen skills (being a support for busier events, help with kitchen requirements and cover smaller guest numbers to relieve the Executive Chef's time off. Bonus not essential)
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- Reception & Admin skills (handle hotel inbox, admin functions and organisation)
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- Maintenance or trade aptitude (basic repairs, grounds, troubleshooting)
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- Sommelier or wine knowledge, cellar management,



and wine service to enhance the guest dining experience.
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- Fine-dining or premium restaurant & service experience
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- Confidence hosting guests, tastings and curated experiences while working with our award-winning chef.
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Couples who bring complementary skill sets (e.g. service + ops, food & wine, BOH/maintenance) will be viewed very favourably.

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Who We're Looking For

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- Strong experience in high-end hospitality, luxury hotels, lodges or fine dining
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- A proven ability to lead from the front and work hands-on
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- Excellent communication, professionalism and emotional intelligence
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- Passion for guest experience, regional living and nature-based hospitality
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- A growth mindset and desire to build a long-term career together
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Package & Advantages

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- Combined Package: $170,000
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- Combined base salary: $130,000+
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- Superannuation: 12.5% (paid on top)
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- On-site accommodation allowance: $20,000
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- Utilities included (power, water, internet, heating)
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- Transparent performance review and growth pathway
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- Direct mentorship from engaged owners and senior leaders
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- A unique lifestyle in the heart of the Grampians
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About Mount William Station

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Mount William Station is a multi-award-winning luxury farm lodge and events destination, set on a historic pastoral estate in Victoria's Grampians region. We are known for refined service, authentic hospitality and unforgettable guest experiences.

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See www.mountwilliamstation.com

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Instagram: @mountwilliamstation

📌 Hands-on Management Couple - Award Winning Luxury Lodge (Colac Otway Shire)
🏢 Mt William Holdings
📍 Colac Otway Shire