EdTech SaaS Support Specialist (Level 2) – Hybrid (Williamstown)

EdTech SaaS Support Specialist (Level 2) – Hybrid (Williamstown)

21 Sep
|
Schoolbox
|
Williamstown

21 Sep

Schoolbox

Williamstown

Schoolbox is seeking a Level 2 Customer Support Specialist to join our Infrastructure & Support team in Williamstown, SA. You will deliver high-quality technical support to schools using the Schoolbox platform and partner products, handling tickets, calls, video, chat and events with explicit, timely guidance.

You will mentor teammates, triage workload and help identify recurring issues while collaborating with Product, DevOps, School Engagement and Customer Success to improve documentation and

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📌 EdTech SaaS Support Specialist (Level 2) – Hybrid (Williamstown)
🏢 Schoolbox
📍 Williamstown

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