Job Description

Medical Receptionist | 4-Day Week | Alternating Thursday & Friday Off

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Permanent Full-Time | 4 x 10-hour days | 7:00am - 4:30pm

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Are you an experienced Medical Receptionist looking for a great work-life balance while working within a busy and professional specialist practice?

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We are seeking a warm, qualified and highly organised Medical Receptionist to join a busy, well-established medical practice. This is an excellent opportunity for someone with strong medical administration experience who genuinely enjoys working with patients and understands the importance of empathy and compassion.

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What's on offer?

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- 4-day working week
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- 10-hour days: 7:00am - 4:30pm
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- One week you will have Thursday off
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- The following week you will have Friday off
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- This alternating roster provides a long weekend every second week
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- Friendly and supportive team environment
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- Busy and diverse specialist practice
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- Modern practice management systems
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About the Role

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This is a busy practice where you will play an important role in ensuring patients receive a professional, welcoming and supportive experience from the moment they contact the practice.

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Your responsibilities will include:

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- Welcoming patients and providing a warm and professional first point of contact
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- Managing a busy appointment book
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- Answering phones and responding to patient enquiries
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- Processing patient registrations and updating medical records
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- Managing referrals, correspondence and patient documentation
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- Processing payments and Medicare claims
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- Liaising with patients, doctors and other healthcare professionals
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- Managing recalls and follow-ups
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- Maintaining accurate patient information
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- Supporting the smooth day-to-day running of the practice
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- Providing compassionate support to patients who may be anxious or require additional assistance
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About You

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We are looking for someone with strong medical reception experience who is confident working in a busy practice and can manage multiple priorities without losing sight of the patient experience.

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You will ideally have:

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- Previous experience in medical reception
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- Experience working within a busy medical or specialist practice
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- Strong understanding of medical administration, referrals and Medicare
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- Experience with Clinic to Cloud is highly desirable
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- Excellent communication and interpersonal skills
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- A naturally warm, empathetic and compassionate manner
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- Strong attention to detail and organisational skills
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- The ability to remain calm and professional under pressure
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- Confidence working independently and as part of a close-knit team
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- A genuine commitment to providing exceptional patient care
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Why You'll Love This Role

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This is more than just a reception position. You'll become an important part of a close and professional team where patient care really matters.

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If you are an experienced Medical Receptionist who is looking for a four-day working week, an excellent work-life balance and a rewarding role within a busy practice, we would love to hear from you.

📌 Medical Receptionist (New South Wales)
🏢 Fusion Careers
📍 New South Wales