Sydney Children's Hospitals Network is seeking a Team Leader to coordinate the day-to-day operation of the telephonists at Westmead, managing staff, rosters, workflow and priorities to ensure timely, quality service.
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You will mentor, coach and develop team members, provide telephony assistance during peak demand, and collaborate with the Patient Administration Manager to resolve issues and maintain service excellence.
📌 Switchboard Team Lead - Telephony Operations (New South Wales)
🏢 Sydney Children's Hospitals Network
📍 New South Wales
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