eHealth Queensland seeks an ICT Incident Management specialist to lead ITIL/ITSM processes across the organisation. You will coordinate major incidents after hours, participate in on-call rosters, and ensure PIR actions are tracked to completion.
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You will govern ICT Incident, Change, and Problem Management, working with ServiceNow and other tools to deliver reliable IT services. The role combines leadership, governance and hands-on improvement activity.
📌 ITSM Incident Leader & Major Incident Coordinator (Queensland)
🏢 Queensland Health
📍 Queensland
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