Job Description

We're seeking a confident Credit & Collections Officer to join a leading energy company in Melbourne. You'll manage a portfolio of small-medium business customers and work closely with an experienced Credit team.

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We welcome candidates with Collections, Credit or Accounts Receivable experience, as well as those from customer service, contact centres or admin who are confident on the phone and keen to move into Collections.

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What You'll Do

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- Manage a business customer portfolio
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- Contact customers about overdue accounts
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- Negotiate payment arrangements
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- Resolve billing and account queries
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- Maintain accurate notes and records
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- Support debt recovery, disconnections and account investigations
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What You Bring

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- Experience in Credit, Collections or AR
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- Confident communication and negotiation skills
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- Solid organisation, attention to detail and problem-solving
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- Ability to build rapport and work across multiple systems
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📌 Credit & Collections Officer (Victoria)
🏢 Programmed GO
📍 Victoria