Pepper Money is seeking a Team Leader, Contact Centre to guide a team of Customer Service Specialists, delivering robust customer outcomes while upholding quality and compliance. The role includes weekend rostering as part of the regular schedule.
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You will coach, develop and support staff, monitor service levels and partner with stakeholders across Customer Service and the broader business to achieve shared goals.
📌 Customer Service Team Leader - Hybrid & Flexible (South Australia)
🏢 Pepper Money ANZ
📍 South Australia
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