Quality Assurance Analyst -- Elevate Member Experience & Compliance (North Geelong)

Quality Assurance Analyst -- Elevate Member Experience & Compliance (North Geelong)

21 Sep
|
GMHBA
|
North Geelong

21 Sep

GMHBA

North Geelong

Job Description

GMHBA Limited is seeking an experienced Quality Assurance Analyst to elevate quality, compliance, and member experiences across our Contact Centre. This internal promotion offers you the chance to deepen your impact within a trusted health services organisation.

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You will review interactions, identify trends and risks, coach teams, and contribute to reporting, audits and continuous improvement initiatives. A solid focus on stakeholder engagement and Agile practices will help drive a

📌 Quality Assurance Analyst -- Elevate Member Experience & Compliance (North Geelong)
🏢 GMHBA
📍 North Geelong

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