A well-established financial planning practice on St Kilda Road is seeking an experienced Client Services Manager to join its team.
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Supporting a group of experienced Financial Advisers, you will play an important role in delivering a high standard of service to clients while ensuring the advice process runs efficiently and accurately.
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This is a broad role suited to someone who enjoys variety, takes pride in their work and values being part of a professional, collaborative team.
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Responsibilities include, but are not limited to -
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- Prepare review packs and meeting documentation
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- Coordinate new client onboarding and account establishment
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- Manage portfolio transactions, contributions, withdrawals and transfers
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- Prepare and issue advice and consent documentation
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- Liaise with platforms, product providers and clients
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- Support advisers with workflow management and ongoing client servicing
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- Assist in coordinating offshore administration support
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- Maintain accurate client records and compliance documentation
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Experience required -
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- Experience within financial planning or wealth management
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- Strong client service and administration skills
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- Knowledge of advice processes and investment platforms
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- Excellent organisational and prioritisation skills
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- High attention to detail
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- Strong communication and relationship-building skills
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- Qualified, reliable and proactive
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And in return, you will receive -
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- Established and respected advice business
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- Supportive and experienced team and leaders
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- Broad role with genuine variety
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- Direct exposure to advisers and clients
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- Long-term career opportunity
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If you are looking for a stable, professional environment where you can build on your financial planning experience and be part of a highly regarded team, we would love to hear from you.