Department of Justice and Community Safety invites applications for a contact centre officer to assist victims of crime in accessing financial assistance with care and respect.
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The role involves answering phone and online enquiries, providing clear information about the financial assistance scheme, and guiding clients through a straightforward process. The position values trauma-informed, culturally secure service and discretion in handling sensitive information.
📌 Trauma-Informed Victim Services Finance Officer (Victoria)
🏢 Department Of Justice And Community Safety
📍 Victoria
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