Australian Turf Club seeks a proactive Membership Services Manager to lead the Membership Services team across ATC venues. You will oversee daily operations, renewals and member experiences to deliver exceptional journeys.
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Reporting to the Membership Manager, you will drive service standards, handle escalations, support retention and acquisition activities, and coordinate concierge services on race days to ensure outstanding member experiences.
📌 Member Experience & Retention Lead New South Wales
🏢 Australian Turf Club
📍 New South Wales
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