Now Book It is a leadinghospitality technology platform, helping venues manage reservations, events, CRM, and guest experience — all in one place.
n
We're entering an exciting next phase, evolving into amulti-product ecosystemincluding AI, CRM, Insights, and more integrations. This creates a huge opportunity togrow revenue within our existing customer basewhile delivering even more value to the industry we serve.
n
The Opportunity
n
We're looking for anAccount Managerto take ownership of a portfolio of hospitality venues and driverevenue growth through product adoption and expansion.
n
This isnot a support-heavy role— it's acommercial, relationship-led positionfocused on:
n
n
- Growing accounts
n
- Increasing product adoption
n
- Delivering measurable value to customers
n
n
If you enjoy building relationships but also want toown revenue and make a commercial impact, this role is for you.
n
What You'll Be Doing
n
n
- Drivemonthly revenue growththrough upsell and cross-sell
n
- Increase adoption of NBI'smulti-product suite(reservations, CRM, AI, insights, integrations)
n
- Leadvalue-based conversationswith venue owners and operators
n
- Build and manage apipeline of expansion opportunities
n
- Ownretention and churn reductionacross your portfolio
n
- Partner with our Support team so you can stay focused ongrowth
n
n
What Success Looks Like
n
n
- Consistently hittingMRR growth targets
n
- Customers usingmultiple NBI products
n
- Strongretention and long-term customer value
n
- A healthy pipeline ofexpansion opportunities
n
n
About You
n
n
- Experience inAccount Management, Customer Success and sales
n
- Proven ability togrow revenue within existing customers
n
- Confident havingcommercial/value-based conversations
n
- Strong relationship builder with aresults-driven mindset
n
- Comfortable working withdata and performance insights
n
- Hospitality background? That's a big plus — but not essential
n
n
Why Join Now Book It
n
n
- Be part of ahigh-growth SaaS company transforming hospitality
n
- Sell amulti-product platform with real value
n
- Strong team culture —we work hard and enjoy it
n
- Clear opportunity togrow your career as we scale
n
n
Additional Info
n
n
- Must havefull Australian working rights
n
- Driver's licence required
n
- Hybrid working workplace
n
📌 Account Manager - Now Book It - Melbourne (Victoria)
🏢 Now Book It
📍 Victoria
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.