Head Of Customer Operations & Ai Driven Transformation Victoria (Australia)

Head Of Customer Operations & Ai Driven Transformation Victoria (Australia)

20 Sep
|
Frey Consulting Group
|
Australia

20 Sep

Frey Consulting Group

Australia

Job Description

Frey Consulting Group in Melbourne is seeking an experienced Head of Customer Operations to lead a major transformation across customer services and billing. You will connect people, processes and systems to deliver a more effective, scalable, and customer-centric operation.

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Reporting to the Chief Commercial Officer, you will drive end-to-end delivery, governance and revenue integrity, leveraging automation and AI as core pillars of the program. A pragmatic, data-driven leader is essential.

📌 Head Of Customer Operations & Ai Driven Transformation Victoria (Australia)
🏢 Frey Consulting Group
📍 Australia

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