Job Description

Front of House Supervisor – Restaurant & Events

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Front of House Supervisor – Restaurant & Events

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Monash University Location | 70k-75k per year + Staff Benefits | Most Weekends Off

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We are looking for an experienced and enthusiastic Front of House Supervisor to join our hospitality and events team.

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This is a excellent opportunity for a hospitality professional looking for a leadership role with most weekends off, a Christmas and New Year closure, and a range of staff benefits.

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Front of House Supervisor – Restaurant & Events

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Monash University Location | 70k-75k per year + Staff Benefits | Most Weekends Off

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We are looking for an experienced and enthusiastic Front of House Supervisor to join our hospitality and events team.

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This is a great opportunity for a hospitality professional looking for a leadership role with most weekends off, a Christmas and New Year closure, and a range of staff benefits.

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What's on offer

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- 70k-75k per year
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- Most weekends off, excluding Open Day weekend and occasional events
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- Christmas and New Year closure
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- Staff discounts
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- Discounted on-campus parking
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- Work in a vibrant Monash University campus environment
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- Lead a diverse hospitality and events operation
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About the Role

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As Front of House Supervisor, you will help lead the day-to-day operation of our restaurant, functions and events, ensuring a high standard of service and an exceptional guest experience.

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You will be responsible for:

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- Supervising front-of-house operations during restaurant service, functions and events
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- Leading and supporting the front-of-house team during service
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- Coordinating communication between front-of-house and kitchen teams
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- Greeting and engaging with guests and managing customer requests
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- Managing reservations, seating and special requests through OpenTable
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- Resolving customer concerns professionally and effectively
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- Maintaining high standards of service, venue presentation and cleanliness
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- Supervising cash handling, discounts, reconciliations and end-of-day procedures
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- Supporting event and function operations across the venue
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- Using Square POS and other venue systems to support daily operations
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Skills & Experience

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To be successful in this role, you will have:

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- Minimum two years experience in a team leader, or supervisory role.
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- Proven experience managing restaurant, café, club, hotel, or function venue operations.
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- Strong understanding of reservations management, customer service, and event coordination.
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- Ability to supervise cash handling procedures, discounts, reconciliations, and end-of-day close processes.
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- Great customer service with the ability to deliver guest experience and maintaining high service standards.
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- Proficiency in using OpenTable and Square POS to help with the day to day running of the venue.
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- Excellent communication and relationship-building skills.
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- Exceptional organisational skills and attention to detail.
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- Current RSA certification.
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- A positive attitude, strong work ethic, and passion for hospitality excellence.
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Join Our Team

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If you are an experienced hospitality professional who enjoys leading teams, delivering excellent guest experiences and working across restaurant and events operations, we would love to hear from you.

📌 Front of House Supervisor - Restaurant & Events (Victoria)
🏢 Clement Janken
📍 Victoria