Contact Center Support Engineer - Omnichannel Troubleshooter (New South Wales)

Contact Center Support Engineer - Omnichannel Troubleshooter (New South Wales)

21 Sep
|
Xpt Software Australia
|
New South Wales

21 Sep

Xpt Software Australia

New South Wales

Job Description

Xpt Software Australia Pty Ltd is seeking a Contact Center Support Engineer to join our Sydney-based team. You will be the first point of contact for incidents and service requests across voice, chat, email, and other digital channels.

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The role requires hands-on troubleshooting, the ability to log and escalate issues, and effective collaboration with operations, telecom, and technology stakeholders. On-call shifts may be required.

📌 Contact Center Support Engineer - Omnichannel Troubleshooter (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales

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