Job Description

John Curtin Aged Care is a community-focused, not-for-profit aged care facility committed to delivering compassionate, person-centred care in a warm and supportive environment.

n

Located in the heart of Creswick, our 65-bed facility includes our Peacock Wing, a specialised 18-bed Memory Care Unit, where we support residents living with dementia with dignity, respect, and understanding.

n

What we are looking for

n

We are seeking a reliable, caring and service-focusedFood Services Assistantto join our dedicated food services team.

n

Working closely with our Chefs, and care team, you will play an important role in ensuring residents receive safe, timely and respectful meal and refreshment services in a clean, welcoming and person-centred environment.

n

If you enjoy working with people, take pride in delivering quality service and have a solid eye for detail, we would love to hear from you.

n

About the Role

n

The Food Services Assistant is responsible for supporting the delivery of safe, timely and efficient meal and refreshment services to residents across all meal periods.

n

This hands-on role includes table service, tray delivery, morning and afternoon tea service, dishwashing, cleaning and maintaining food service areas, and following food safety and infection prevention and control requirements.

n

You will help create a positive dining experience for our residents by ensuring meals are delivered accurately and respectfully, while supporting their individual needs, dignity and comfort.

n

Key Responsibilities:

n

n
- Serve breakfast, lunch and dinner to residents in accordance with service schedules
n
- Deliver meal trays to residents' rooms as required,



ensuring the correct meal is provided to the correct resident
n
- Provide morning and afternoon tea service, including preparation and distribution of refreshments
n
- Assist residents during meals within the scope of the role, maintaining dignity and respect
n
- Collect used trays, crockery and cutlery following meal service
n

n

Cleaning, Dishwashing & Food Service

n

n
- Operate commercial dishwashing equipment and complete dishwashing duties
n
- Clean and sanitise dining areas, kitchen surfaces and food service equipment
n
- Maintain food service trolleys, tea rooms and service areas to a high standard
n
- Remove rubbish and recycling in accordance with infection prevention and waste management requirements
n

n

Food Safety & Infection Prevention

n

n
- Follow food safety, hand hygiene, PPE and infection prevention and control requirements
n
- Maintain high standards of cleanliness and hygiene across food service areas
n
- Identify and promptly report hygiene, infection control or equipment concerns to the Chef Manager
n

n

Team & Operational Support

n

n
- Work collaboratively with Chefs, Cooks and other Food Services Assistants to ensure smooth meal service operations
n
- Assist with basic food service tasks as directed
n




- Provide limited meal preparation or service support in the absence of a Cook or Chef, strictly within training, competency and direction
n
- Participate in training, audits, inspections and continuous improvement activities as required
n

n

Resident Experience

n

n
- Interact professionally, respectfully and positively with residents, families and staff
n
- Respond appropriately to resident requests during meal and refreshment services
n
- Contribute to a welcoming, inclusive and person-centred dining environment
n

n

About You

n

To be successful in this role, you will have:

n

n
- Experience in food service, hospitality, cleaning or a similar environment
n
- Knowledge of safe food handling, hygiene and infection prevention practices
n
- Strong attention to detail, particularly when handling meals and dietary requirements
n
- Excellent communication and customer service skills
n
- A respectful and caring approach when working with older people and vulnerable individuals
n
- Ability to work effectively both independently and as part of a team
n
- Strong organisational and time management skills
n
- Reliability, accountability and a positive approach to change
n
- Ability to work calmly and effectively in a busy environment
n
- Police Check
n
- Current NDIS Check (mandatory)
n
- Current First Aid and CPR certification (desirable)
n
- Current influenza and COVID-19 vaccinations (mandatory)
n
- Experience in residential aged care, healthcare or a similar environment is highly desirable.
n
- Certificate III in Hospitality or Individual Support, infection prevention/hygiene training, and manual handling training are also desirable.
n

📌 Food Service Attendant (Creswick)
🏢 John Curtin Aged Care
📍 Creswick