XPT Software Australia is seeking a Contact Center Support Engineer (L1) to act as the first line of support for incident and service requests across voice and digital channels. The role emphasizes hands-on troubleshooting, platform knowledge, and strong communication with business users and operations teams in a dynamic contact center workplace.
Candidates should have experience in contact center operations support and familiarity with Microsoft Dynamics 365 CC (preferred) or other platforms
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📌 ImpactfulContact Center Support Engineer (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales
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