Job Description

Full-Time Dental Receptionist | Specialist CBD Practice

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Prosthodontic Associates – Melbourne CBD

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The Opportunity
n Step into a high-performance role at Prosthodontic Associates, a premier specialist practice in the heart of Melbourne's CBD. We are an established and rapidly growing clinic, currently home to five specialist Prosthodontists.

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We are seeking a refined, highly skilled Dental Receptionist who thrives in a multi-specialist environment to join our expanding team.

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Why Join Us?
n We offer a premium working environment that prioritizes both clinical excellence and staff well-being.

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- 4-Day Working Week: Enjoy a full time career with an exceptional lifestyle balance.
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- No Evenings or Weekends: Your time outside of work is truly your own.
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- Premium Remuneration: Well above award rates, reflecting the specialist nature of this role.
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- Professional Growth: Be part of a dynamic, expanding team within a beautiful, modern facility.
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The Role
n In this pivotal role, you will be the primary point of contact for our patients and the central point of coordination for our clinicians. Your duties include:

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- Specialist Liaison:



Managing the complex appointment books and workflows for our five Prosthodontists.
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- Patient Concierge: Providing a high-end experience via phone and email for our diverse patient base.
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- Financial Management: Processing HICAPS claims and overseeing account management with precision.
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- Clinical Synergy: Coordinating with clinicians, dental nurses, and administrative staff to ensure the seamless running of the clinic.
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About You
n You are a proactive professional who understands that in a large specialist clinic, coordination and etiquette are everything.

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- Proven Experience: A solid background in dental administration is essential.
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- Multi-Tasking Expert: Capable of managing multiple clinicians' needs simultaneously while maintaining a calm, professional demeanor.
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- Communication Style: Polished verbal and written skills with a "can-do" attitude.
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- Tech-Savvy: Proficient in MS Office. Experience with EXACT (SOE) is highly regarded.
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Candidates must have valid Australian work rights or hold an appropriate work visa to be eligible for this position.

📌 Full-Time Dental Receptionist | Specialist CBD Practice (Victoria)
🏢 Prosthodontic Associates
📍 Victoria