BOQ Group is seeking an experienced Senior Customer Experience Designer to shape future-state experiences across physical and digital channels. You will lead discovery through validation, synthesize insights, and translate them into concrete journeys and service experiences across BOQ Group brands.
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You will work with multidisciplinary teams, balancing customer needs with business value, regulatory considerations and technical feasibility, while influencing executive decision-making and shaping
📌 Senior Experience Designer: Shape Future Customer Journeys (New South Wales)
🏢 Boq Group
📍 New South Wales
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