Tactiv - Leading Software Solutions is seeking a Level 1 Customer Success Officer in Brisbane. You will be the first point of contact for customer queries, delivering high-quality helpdesk support and ensuring swift, empathetic resolution.
The role also covers onboarding, configuration, and producing support materials. This position is ideal for someone with 1–2 years in a helpdesk, IT support, or customer service role who is eager to grow in customer success and support within a energetic SaaS