Job Description

Pastoral Care Worker - Seniors Communities

n

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

n

We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person-centred support.

n

As our Pastoral Care Worker - Residential Homes, you'll provide compassionate, Christ-centred pastoral care to older people living within Anglicare's residential aged care homes.

n

You'll become a trusted pastoral presence within the home, walking alongside residents through everyday life as well as times of transition, grief, illness and change. Through meaningful conversation, prayer, listening and faith-based support, you'll help nurture residents' spiritual and emotional wellbeing while also supporting families and staff where appropriate.

n

Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values we live them.

n

Transform lives, every single day

n

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

n

We're a well-respected not-for-profit that's been serving people in need for over 170 years. Each year, we achieve life-changing outcomes for thousands of people who rely on our person-centred support.

n

As our Pastoral Care Worker - Residential Homes, you'll provide compassionate, Christ-centred pastoral care to older people living within Anglicare's residential aged care homes.

n

You'll become a trusted pastoral presence within the home, walking alongside residents through everyday life as well as times of transition, grief, illness and change. Through meaningful conversation, prayer, listening and faith-based support, you'll help nurture residents' spiritual and emotional wellbeing while also supporting families and staff where appropriate.

n

Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values we live them.

n

Your opportunity

n

As our Pastoral Care Worker, you'll work alongside Chaplains and residential aged care teams to ensure pastoral and spiritual care forms an integral part of each resident's overall wellbeing.

n

You'll take the time to know residents as individuals - their stories, relationships, beliefs, experiences and spiritual needs and provide pastoral care that honours their dignity, choices and individual faith journey.

n

Working collaboratively with the broader residential care team, you'll contribute to a holistic approach to care, creating opportunities for connection and providing a compassionate presence to residents and their families.

n

With integrity and compassion, you will:

n

n
- Provide authentic, person-centred pastoral care to residents living within Anglicare's residential aged care homes.
n
- Build trusted relationships with residents through regular visits, meaningful conversation and active listening.
n
- Support residents' spiritual and emotional wellbeing through times of transition, grief, loss, illness, loneliness or uncertainty.
n
- Pray with residents and provide Christian spiritual support where welcomed and appropriate.
n




- Share the Christian message sensitively and respectfully in response to residents' individual needs and preferences.
n
- Support residents to explore, express and maintain their faith and spiritual practices.
n
- Facilitate opportunities for meaningful spiritual connection and participation in faith-based activities.
n
- Provide pastoral support to residents' families and loved ones where appropriate.
n
- Provide pastoral support to staff where appropriate, particularly during difficult or significant events within the home.
n
- Work collaboratively with Chaplains, residential care teams and other professionals to provide holistic support.
n
- Identify complex pastoral or spiritual care needs and refer these appropriately to the Chaplain or other relevant professionals.
n
- Maintain accurate pastoral care documentation, records and reporting in accordance with Anglicare requirements.
n
- Build positive relationships and maintain effective communication with residents, families, staff and other stakeholders.
n
- Contribute to a safe, welcoming, respectful and inclusive environment within the residential home.
n

n

What you'll bring

n

You're someone who genuinely enjoys spending time with older people, hearing their stories and being present through both everyday moments and life's more challenging seasons.

n

Your Christian faith shapes the way you serve others. You'll bring warmth, empathy, emotional maturity and a genuine desire to walk alongside people with compassion and respect.

n

You'll understand that every resident has their own life story, beliefs and experiences and will provide pastoral care in a way that respects their individual choices, dignity and spiritual needs.

n

You'll also be comfortable working within a residential aged care environment and collaborating with Chaplains, care teams and other professionals to support the whole person.

n

Most importantly, you'll share Anglicare's values of Integrity, Justice, Compassion and Excellence.

n

You will also need:

n

n
- Experience in Christian ministry, pastoral care or a similar faith-based role.
n
- A demonstrated personal commitment to the Christian faith and alignment with Anglicare's Christian mission and values.
n
- Strong interpersonal and relationship-building skills.
n
- Excellent communication and active listening skills.
n
- Demonstrated empathy, compassion and sensitivity when supporting older people through difficult circumstances.
n
- Ability to build meaningful relationships with residents from diverse cultural, personal and faith backgrounds.
n
- Ability to provide pastoral care in a respectful, person-centred and non-judgemental way.
n
- Ability to work collaboratively with Chaplains, residential aged care teams and other professionals.
n
- Sound professional judgement and the ability to recognise when pastoral matters require escalation or referral.
n




- Ability to maintain appropriate professional boundaries, confidentiality and accurate documentation.
n
- Working With Children Check or willingness to obtain one where required.
n

n

Ideally, you will also have:

n

n
- Theological studies completed, currently underway, or a willingness to undertake theological study.
n
- A relevant qualification in pastoral care, ministry, chaplaincy or a related discipline.
n
- Certificate III or IV in Aged Care, Individual Support, Pastoral Care or another relevant discipline.
n
- Previous experience providing pastoral care within residential aged care.
n
- Experience supporting older people experiencing grief, loss, declining health, significant life transitions or social isolation.
n
- Experience working within a multidisciplinary care workplace.
n

n

Why Anglicare?

n

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

n

At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people and be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

n

On top of that, here are just some of the tangible benefits you'll enjoy in a career with us:

n

n
- Pay less tax on your income and increase your take-home pay. With salary packaging, up to $15,900 of your income can be tax free.
n
- Spend up to $2,650 on meals and entertainment, also tax free through salary packaging.
n
- Ongoing professional development and opportunities to grow your ministry and pastoral care capability.
n
- Supportive and purpose-driven team environment.
n
- Employee Assistance Program.
n
- Fitness Passport.
n
- Employee discounts and wellbeing benefits.
n
- The opportunity to make a meaningful difference in the lives of older people and their families.
n

n

We're many services, with one purpose - to meet people where they are and walk with them.

n

At Anglicare, we believe everyone is Made for Connection - with God, with each other and with the places we call home. Within our Residential Homes, pastoral care creates space for those connections through presence, prayer, conversation and companionship.

n

Every interaction is an opportunity to honour the individual, enrich their life and remind them that they are known, valued and cared for.

n

Are you ready for a career that means more?

n

If you're passionate about Christian ministry and providing compassionate pastoral care to older people living within residential aged care, we'd love to hear from you.

n

All applicants will receive a response.

n

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people from diverse backgrounds who share our commitment to serving others, and we value the perspectives they bring.

n

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

n

Successful applicants will be required to complete relevant pre-employment checks.

📌 Pastoral Care Worker - Seniors Communities (Hatfield)
🏢 Anglicare Sydney
📍 Hatfield