Job Description

Sanctuary Lakes Resort Services – Point Cook VIC

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Sanctuary Lakes Owners Corporation is seeking a professional, organised, and customer-focused Owners Corporation Assistant to join our team on a full time basis. This is an excellent opportunity for an experienced administrator who enjoys working in a community-focused environment and thrives in a role that combines administration, customer service, compliance, and stakeholder engagement.

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About the Role

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Reporting to the Owners Corporation Operations Manager, you will be responsible for supporting the day-to-day administration of the Owners Corporation while serving as a key point of contact for residents, committee members and visitors.

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This role requires a proactive individual who can manage multiple priorities, maintain accurate records, and provide exceptional customer service while ensuring administrative functions are completed efficiently and professionally.

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Key Responsibilities

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- Act as the first point of contact for residents, contractors, committee members, and other stakeholders, providing timely and professional assistance.
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- Provide administrative support to the Owners Corporation Manager in the day-to-day management of Owners Corporations.
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- Perform general office and Owners Corporation administration duties as required.
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- Conduct and document garden inspections and assist with compliance monitoring and follow-up actions.
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- Maintain accurate Owners Corporation records, databases, registers, and filing systems.
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- Assist with the preparation and distribution of committee meeting documentation, including agendas, minutes, and general communications.
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- Monitor administrative deadlines and assist with upcoming projects, compliance activities, and other Owners Corporation requirements.
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About You

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- Previous experience in Owners Corporation Assistant or a similar role.
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- Strong organisational and time-management skills with the ability to manage competing priorities.
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- Excellent written and verbal communication skills.
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- High attention to detail and accuracy.
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- Solid customer service skills and a professional, friendly manner.
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- Ability to work independently and demonstrate initiative.
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- Experience within Owners Corporations, property management, real estate, or community management.
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What We Offer

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- Flexible working arrangements where operationally appropriate.
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- A supportive and collaborative team environment.
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- A diverse and engaging role with exposure to community and property management.
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- Opportunity to contribute to one of Victoria's premier residential communities.
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📌 Owners Corporation Assistant (Victoria)
🏢 Sanctuary Lakes Resort Services
📍 Victoria