Beyond Bank is seeking a Head of Member Support to lead the collections, hardship, recoveries and deceased estates functions. You will guide a high‐performing team with empathy, fairness and solid governance to deliver sustainable portfolio performance and compliant operations.
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In this senior role, you will drive continuous improvement, partner with Lending, Risk and Legal, and ensure member outcomes remain central to all decisions across diverse portfolios.
📌 Head of Member Support & Recovery (Canberra)
🏢 Bey
📍 Canberra
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