Job Description

As part of our continued expansion across Melbourne, The Hour Glass is proud to announce the opening of abrand-new Patek Philippe boutique in the CBD.

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We are seekingmotivated, polished, and service-driven Sales Associatesto join this exciting launch and become part of a high-performing luxury retail environment.

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This is a rare opportunity to represent one of the world's most iconic watch brands while building a long-term career within a globally respected organisation.

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About the Role

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As a Sales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.

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You will:

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- Provide a refined, memorable, and client-first experience at every interaction
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- Build and nurture long-term relationships with clients and collectors
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- Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
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- Consistently achieve and exceed individual and team sales targets
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- Maintain impeccable presentation standards in line with luxury retail expectations
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- Contribute to a collaborative, high-performing team environment
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- Participate in ongoing training to continuously elevate product knowledge and sales expertise
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As part of our continued expansion across Melbourne, The Hour Glass is proud to announce the opening of abrand-new Patek Philippe boutique in the CBD.

n

We are seekingmotivated, polished, and service-driven Sales Associatesto join this exciting launch and become part of a high-performing luxury retail environment.

n

This is a rare opportunity to represent one of the world's most iconic watch brands while building a long-term career within a globally respected organisation.

n

About the Role

n

As a Sales Associate, you will play a key role in delivering an exceptional and highly personalised client experience.

n

You will:

n

n
- Provide a refined, memorable,



and client-first experience at every interaction
n
- Build and nurture long-term relationships with clients and collectors
n
- Develop a deep understanding of Rolex products, brand heritage, and craftsmanship
n
- Consistently achieve and exceed individual and team sales targets
n
- Maintain impeccable presentation standards in line with luxury retail expectations
n
- Contribute to a collaborative, high-performing team environment
n
- Participate in ongoing training to continuously elevate product knowledge and sales expertise
n

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Who We're Looking For

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The most successful individuals in our team are those who:

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- Naturally deliver exceptional, premium customer experiences
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- Have a genuine passion for luxury products and client relationships
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- Are motivated, results-driven, and thrive on achieving targets
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- Demonstrate professionalism, confidence, and strong communication skills
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- Embrace continuous learning and personal development
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- Bring a positive attitude, adaptability, and a strong work ethic
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- Have an interest in watches and the world of horology (highly regarded, but not essential)
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We welcome candidates from a variety of backgrounds includingluxury retail, high-end hospitality, hotels, automotive, and other client-focused industries.

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About The Hour Glass

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The Hour Glass is one of the world's leading specialist watch retailers, with over 70 boutiques across the Asia Pacific region.

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We are the official retailer for a carefully curated portfolio of prestigious brands including Rolex, Patek Philippe, Cartier, Bulgari, Hublot and Tudor.

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With a growing presence across Australia and New Zealand, and continued expansion planned, we remain committed to shaping the culture of watch collecting and delivering exceptional client experiences.

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Join Us

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Whether you are at the beginning of your retail career or bringing established experience, this is your chance to be part of something exceptional.

📌 Sales Associate - Patek Philippe, Melbourne (Victoria)
🏢 The Hour Glass
📍 Victoria