21 Sep
|
Riverstone Estate Wines
|
Melbourne
21 Sep
Riverstone Estate Wines
Melbourne
Riverstone Estate Wines is a renowned winery and events venue located in the picturesque Coldstream region of Victoria. We are dedicated to providing exceptional experiences for our guests, combining fine wines with world-class hospitality and stunning vineyard settings. Our commitment to excellence, creativity and customer satisfaction drives everything we do, making us a sought-after destination for weddings, corporate events and celebrations throughout Victoria.
About the role
We are seeking a talented and enthusiastic Weddings and Events Specialist to join our team at Riverstone Estate Wines. This is a full-time position based in Coldstream VIC 3770. As the Weddings and Events Specialist, you will play a pivotal role in transforming our clients' visions into memorable celebrations. You will be the primary point of contact for event enquiries and will manage all aspects of event planning, coordination and delivery. This position is essential to maintaining our reputation for delivering extraordinary events and building lasting relationships with our clientele.
Key responsibilities
Manage all aspects of event enquiries, including initial consultations, proposal development and contract negotiations with couples and corporate clients
Coordinate comprehensive event planning processes, including venue setup, catering arrangements, beverage selection and timing of events
Liaise with internal teams including kitchen staff, service personnel and management to ensure seamless event execution
Work with external suppliers and vendors such as florists, photographers,
decorators and entertainment providers to deliver client requirements
Develop and present tailored event proposals that showcase our venue's unique offerings and align with client budgets and expectations
Manage event timelines, checklists and documentation to ensure all details are confirmed and executed accurately
Conduct site visits and walkthroughs with clients to showcase the venue and discuss event logistics
Handle customer queries and concerns professionally, maintaining excellent communication throughout the planning process and on event day
Monitor event budgets, track expenses and ensure profitability of events
Contribute to the development of marketing materials and promotional content to attract new event bookings
Maintain detailed records of client preferences, event details and feedback for future reference and service improvements
What we're looking for
Proven experience in event planning, coordination or management, preferably within the hospitality or venue management sector
Strong organisational and project management skills with the ability to manage multiple events simultaneously
Excellent interpersonal and communication abilities,
with a natural flair for building relationships with clients and stakeholders
Proficiency in event management software and Microsoft Office applications
Demonstrated ability to work effectively under pressure and meet tight deadlines
Creative thinking and problem-solving skills to customise events and overcome challenges
Knowledge of wine, hospitality operations and event industry best practices
Attention to detail and commitment to delivering high-quality outcomes
Professional presentation skills and the ability to represent the brand with confidence and grace
Flexibility to work extended hours, including weekends and evenings when events are scheduled
A passion for hospitality and creating memorable experiences for guests
What we offer
At Riverstone Estate Wines, we believe in supporting our team members and fostering a positive work environment. We offer a competitive salary commensurate with experience, along with a range of benefits designed to enhance your career and wellbeing. These include flexible working arrangements where possible, staff discounts on our wines and venue facilities, career development opportunities within the hospitality and events industry, and the chance to work in a beautiful vineyard setting. We are committed to creating a supportive workplace culture where your contributions are valued and your career can flourish. We also recognise the importance of work-life balance and encourage open communication about your needs and preferences.
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📌 Weddings and Events Specialist (Melbourne)
🏢 Riverstone Estate Wines
📍 Melbourne