Field Service Technician - Construction Equipment

Vertu Equipment Victoria Pty Limited - Dandenong VIC

Field Service Technician - Construction Equipment

Vertu Group | Melbourne, VIC

Full-time | Permanent | Company Vehicle + Fuel Card + Tools + PPE

The Opportunity

Vertu Group is continuing to grow, with our Construction Equipment Division continuing to expand

As one of the fastest-growing SANY construction equipment distributors in the region, Vertu has built a

strong and expanding customer base across civil construction, earthmoving, infrastructure, landscaping and

general construction.

We are looking for a Field Service Technicianto join our Melbourne team. This is a varied and challenging role which will have responsibility for continuing our strong aftersales service and technical support to a variety of machine classes across our rapidly growing client base.

Main Functions of the position:

Service Support:

- Perform scheduled preventative maintenance on a wide range of construction equipment (excavators, rollers, loaders etc)
- Conduct inspections and diagnose mechanical / hydraulic and electrical issues
- Conduct repairs efficiently, minimising any downtime for our customers
- Travel to sites to complete repairs and/or breakdown support, including T1, Quarry and Mine sites
- Perform emergency call outs and ensure timely resolution

Customer Support & Relationships:

- Act as the "face" of the company in the field,



building strong relationships with various stakeholders (operators, site managers, customers)
- Identify opportunities for further service, parts or machinery sales and report this back to the business

Administration and Reporting

- Complete service job cards, timesheets
- Document all repairs and maintenance as per SANY warranty guidelines

Our requirements:

- Good overall knowledge with mechanical, hydraulic and electrical who can generally work on all types of machinery
- Relevant qualifications and demonstrated experience in construction earthmoving equipment
- Autonomous self-starter who can get the job done without necessarily a clear path in front of them
- Good written and verbal communication skills
- Display a positive and enthusiastic 'can do' attitude
- Build rapport with clients and assist in growing the SANY brand in Australia.
- Able to work flexible hours when/as required to meet client expectations

What can we offer?

- Opportunity to work for an innovative company with a solid base and transparent strategic plan. All of which is backed by a global, Fortune 500 business
- Training, support and guidance
- A diverse, dynamic and high performing team
- A genuine team culture of support and common goals. Our team is our family.
- Growth opportunities as our business continues to grow
- Very competitive remuneration and tools of trade (vehicle, laptop, phone etc)

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📌 Field Service Technician - Construction Equipment (Dandenong)
🏢 Vertu Equipment Victoria Pty
📍 Dandenong