Imagine Cruising Pty Ltd is seeking a concierge-style support specialist to assist customers who already have bookings. You'll handle enquiries, propose thoughtful upgrades to enhance their holidays, and focus on customer care rather than hard selling.
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The role emphasizes a high level of service and seamless, end-to-end travel experiences. Working as part of a team-oriented team, you'll manage inbound/outbound inquiries, liaise with suppliers, and help travellers get the most from their