Job Description

We're looking for a Commercial & AI Business Analyst to join our Finance team, combining two accountabilities that reinforce each other: applying AI to remove manual effort and rework across the business, and protecting pricing integrity and margin through strong commercial governance. This is a senior individual contributor role reporting directly to our CFO, ideal for someone who's as comfortable interrogating a partner deal as they are scoping an AI-enabled process fix.

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What You'll Be Doing

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- Find opportunities across the business where AI can save time or reduce manual work, and build a prioritised plan for tackling them
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- Look at how a process currently works before automating it, fixing any gaps first so automation doesn't just speed up a broken process
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- Deliver quick, practical improvements that aren't already being handled by the Development team, such as speeding up port-out processing, reporting tasks and admin-heavy workflows
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- Build a clear case for each improvement, weighing up cost against benefit, and track whether it actually delivers the value promised
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- Run practical AI training sessions, helping teams get their processes and data ready to work well with AI tools
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- Manage the end-to-end process for approving customer discounts, making sure the right approvals and paperwork are in place
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- Approve discounts within set limits, and elevate anything above that to the right person
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- Keep our pricebook accurate and consistent, including pricing, currency conversion rules and product bundles across Australia, New Zealand and the UK
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- Review partner deals, vendor contracts and pricing changes to assess whether they make positive commercial sense
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- Build financial models and clear write-ups to help Sales, Product and Exec teams make informed decisions
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- Work closely with the central AI team so our AI projects stay aligned with company-wide standards and strategy
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What You'll Bring

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- 5+ years' experience across business analysis, commercial management or pricing,



with genuine BA skills including problem breakdown and process mapping
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- Demonstrated delivery of at least one AI or automation improvement in a business context, with a named process and a quantified before and after outcome
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- Strong commercial acumen and a sound understanding of pricing mechanics and margin drivers (you don't need to be an accountant, but you need to know what makes a deal profitable and what good commercials look like)
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- A naturally curious mindset, comfortable challenging the status quo and bringing stakeholders along on the journey rather than dictating from the sidelines
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- Proactive by default, not reactive; someone who'll talk to teams, understand their pain points and drive change without waiting to be asked
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- Hands‐on experience operating a pricing, discount governance or commercial approval framework
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- Advanced Excel and financial modelling capability; comfortable with BI tools and data platforms
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- Excellent stakeholder engagement and workshop facilitation skills, including at Exec level
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About Access4

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Founded in 2016, Access4 started with a vision to bring unified communications to the MSP market; an automated, singular platform to sell, provision and invoice customers. Today, this platform is known as SASBOSS® and sets the benchmark as an industry standard in middleware to help deliver best of breed vendors and end‐to‐end partner enablement for service providers.

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We live and breathe our slogan of Innovate, Empower and Partner, which represents our commitment to the channel community and drives the growth of the business. As a team, we embrace genuine conversations, a high performing culture and alignment between all areas of the business.

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Why Join Us

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- A rare role that sits at the intersection of commercial governance and AI enablement
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- Work directly with a CFO who backs AI‐led change
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- The chance to see your work make a tangible difference
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- Hybrid working out of a modern Richmond office
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- Regular team events, EOFY and Christmas parties plus more
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- Employee Assistance Program (EAP)
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📌 Commercial And Ai Business Analyst (Victoria)
🏢 Access4 Pty
📍 Victoria