Job Description

Regulatory Response Manager @ Australian Payments Plus

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We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

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We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.

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Life @ AP+

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We are one connected team in pursuit of one inspiring purpose - to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

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We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.

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The Role

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As our Regulatory Response Manager, you'll play an important role in supporting AP+ to maintain a solid compliance posture and successfully respond to key regulatory matters and commitments, including AP+'s voluntary adoption of the Principles for Financial Market Infrastructures (PFMI).

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You'll coordinate regulatory response activities from planning and evidence gathering through to review, self-assessment and submission, ensuring responses are accurate, timely and supported by robust governance.

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Working across business owners who are designing and implementing, you'll bring together stakeholders, provide specialist advice and insights to support high-quality, consistent and defensible regulatory outcomes.

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This Role Is Responsible For

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- Leading regulatory response activities, including planning, evidence gathering, review, self-assessment and submission coordination.
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- Providing risk and compliance advice to stakeholders on regulatory obligations and expectations, particularly when designing and implementing initiatives supporting regulatory commitments.
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- Maintaining strong records, controls and governance to support regulatory requests, responses and commitments.
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- Supporting the design, implementation and embedding of Group Risk activities associated with regulatory responses.
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- Working closely with the Regulatory Response Program Manager to identify, assess and mitigate delivery risks.
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- Analysing information, issues and trends to support accurate, consistent and defensible regulatory responses.
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- Designing and implementing reporting to track regulatory response progress, risks, issues and outcomes for Governance Forums.
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- Building effective relationships across internal teams and relevant external stakeholders.
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- Applying quality assurance practices to improve the consistency, quality and timeliness of regulatory responses.
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- Identifying process improvements that strengthen AP+'s regulatory response capability and readiness.
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- Coordinating effective records management across regulatory response artefacts, evidence, decisions and authorised information requests.
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- Staying across regulatory developments, industry trends and best practice to support continuous improvement.
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In order to be successful in this role you'll need to demonstrate:

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- Experience supporting or managing regulatory responses,



compliance matters or regulatory commitments, ideally within financial services, payments or another regulated environment.
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- Experience coordinating evidence and stakeholders across complex regulatory or compliance activities.
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- Strong quality assurance capability, with experience reviewing evidence and supporting accurate, consistent and timely regulatory responses.
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- Good knowledge of regulatory obligations, compliance practices, risk management, governance and response controls.
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- The ability to identify and assess risks, develop appropriate mitigation strategies and clearly communicate issues to stakeholders.
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- Strong analytical skills, with the ability to bring together complex information and evidence to produce clear, defensible outcomes.
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- Strong stakeholder management skills and the ability to build effective relationships across multiple teams and levels of seniority.
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- Strong organisational skills and attention to detail, particularly when managing evidence, records, reporting and governance requirements.
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- A relevant tertiary qualification in risk, compliance, governance or a related discipline. Relevant professional certification or membership is also desirable.
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AP+ are not partnering with Recruitment agencies for this role.

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Key Responsibilities

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- Leading regulatory response activities
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- Providing risk and compliance advice
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- Maintaining records and governance
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Key Strengths

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- Regulatory compliance
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- Stakeholder management
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- Analytical skills
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- Quality assurance
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- Organizational skills
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- Risk management knowledge
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Why Australian Payments Plus is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

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A Final Note: This is a role with Australian Payments Plus not with Hatch.

📌 Regulatory Response Manager @ Australian Payments Plus (New South Wales)
🏢 Hatch
📍 New South Wales