Retail Assistant - Buys & Loans Operator

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Retail Assistant - Buys & Loans Operator to join our team at our Port Macquarie store in a Full-Time capacity. If you enjoy connecting with people, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

Our Values at Cashies

- Responsibility - We are clear, honest, and authentic.
- Perseverance - We show up with grit and determination.
- Equity - Everyday people helping everyday people.
- Potential - We innovate and we grow.
- Community - We do extraordinary things when we do it together.

As a Buys & Loans Operator, you'll assess and value a diverse range of items, provide tailored lending and purchasing solutions, and deliver exceptional customer service in a fast-paced retail environment.

About the Role

- Learn how to value items: Build knowledge across products by assessing condition, researching prices, and making informed decisions;
- More than just retail: Get involved in buying, lending and problem-solving-not just selling products;
- Use your negotiation skills every day: Create fair, win-win outcomes for both the customer and the business;
- Have real conversations with customers: Build trust and provide solutions through a respectful and understanding approach; and
- Collaborate with your team: Work closely with retail and leadership to align on pricing, stock and store performance.

About You

- Have an interest in Technology, Gaming, Collectables,



Jewellery or Tools and Hardware;
- Confident communicator, comfortable having open conversations with customers;
- You're a natural negotiator who can find common ground and turn tricky conversations into positive outcomes;
- You're curious and open to learning something current every day;
- Quick-thinking and adaptable, able to respond to different customer needs; and
- Trust-building mindset, treating every customer with respect and understanding.

What's on Offer?

- Be rewarded with a competitive salary, plus ongoing store and team bonuses.
- Monday to Saturday shifts available
- Flexible rostering options designed to support work-life balance.
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Training Provided with real career development opportunities.
- Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
- Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
- Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
- 30% Instore Discount.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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📌 Retail Assistant - Buys & Loans Operator (Port Macquarie)
🏢 Cash Converters
📍 Port Macquarie