Job Description
Tes is seeking a Head of Customer Success (ANZ) to own the region's CS function end-to-end, moving from relationship-led to data-driven, scalable, revenue-focused leadership.
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You will own Net Revenue Retention (NRR) and lead a transformation of CS, including structured playbooks, churn prediction, and a scalable operating rhythm to support growth. This is a player-coach role, guiding strategic accounts while developing the team.
📌 Senior Head Of Customer Success Anz, Nrr Focus Victoria
🏢 Tes
📍 Victoria
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