Job Description
Jetstar Airways is expanding its customer advocacy team in Melbourne.
As a Senior Customer Advocacy Specialist, you will lead resolution of complex customer complaints, including regulatory matters, and support our brand with care and professionalism.
Based at Collins Street Head Office, this permanent role involves thorough investigations, documenting outcomes, and representing Jetstar at external proceedings when required.
📌 Senior Customer Advocacy Lead: High Risk Disputes Victoria
🏢 Jetstar Airways
📍 Victoria
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