The position is available in St Vincent's Fitzroy campus
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Work for one of Australia's leading hospital groups
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Casual opportunity! Up to 76 hours per fortnight Mon to Sunday needs to be available to cover staff absenteeism
About the Role /n
You will provide crucial clerical support and facilitate patient management. Including admitting patients, completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is always preserved.
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- Create patient records and complete all necessary information accurately and in line with current procedures
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- Admit patients accurately and in a timely manner
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- Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner
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- Arrange appointments for patients as requested by clinical staff
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The classification for this position will be HS1 - HS17 ($29.57 - $32.69 per hour plus casual loading)
Your Contribution /n
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- Previous administration experience in a health setting
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- Knowledge of medical terminology
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- Knowledge of private health fund billing and public health funding
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- Knowledge of Patient Administration Systems
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- Strong communication skills, both written and verbal
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- Ability to work independently in a multidisciplinary team
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- Advanced computer skills, including Microsoft Office applications
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- Excellent customer service skills
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- A valid Nationally Coordinated Criminal history check, or willing to obtain
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What We Offer /n
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- A focus on wellbeing initiatives, with regular events and programs
Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
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- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
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- Salary Packaging - Increase your take home pay!
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- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
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- Discounts and Promotions always available through our Foundation
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- Regular opportunities for career development to assist you to reach your career goals
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- Culture of continuous improvement
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About the Team /n
You will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincent's Melbourne campus. We have Patients Services Clerks are located at both Fitzroy and Kew.
Working at St Vincent's /n
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
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We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
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Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM
Closing Date /n
7 October: 59pm
Reconciliation Action Plan /n
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
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For further information, visit https :// or get in contact at