Job Description

Account Manager - Growth & Retention n

Are you a relationship-driven sales professional who enjoys helping clients grow their business while driving commercial results?

n

We're looking for an Account Manager to join a high-performing team in Sydney, working with high-value clients on one of Australia's leading online platforms for trades and home services .

n

In this role, you'll manage and grow a portfolio of tradie businesses, helping them maximise their marketing campaigns, improve ROI, and scale their businesses through the platform.

n

This is the perfect opportunity for someone who enjoys building relationships, analysing campaign performance, and driving growth through smart, solution-focused conversations.

What you'll be doing n

n
- n

Managing a portfolio of tradie clients, focusing on growth, engagement, and retention

n
- n

Providing strategic advice to help clients maximise campaign performance and ROI

n
- n

Educating customers on best practices for online marketing and lead generation

n
- n

Running onboarding calls for new clients and helping them get the most from their campaigns

n
- n

Handling inbound client enquiries and building strong ongoing relationships

n
- n

Executing outbound campaigns to upgrade clients into higher-tier product plans

n
- n

Monitoring campaign performance and providing data-driven recommendations

n
- n

Supporting retention efforts ,



including proactive engagement and collection calls when required

n
- n

Collaborating with Product and Marketing teams to advocate for customer needs

n

What's in it for you nn
- n

Competitive salary + commission structure + super

n
- n

Sydney CBD office with a high-performing and supportive team environment

n
- n

Career growth opportunities with a fast-growing Australian tech platform

n
- n

Ongoing training and development to strengthen your sales and account management skills

n
- n

Opportunity to work with small businesses across Australia and help them grow

n

What we're looking for nn
- n

Experience in Account Management, Sales, Customer Success, or Customer Service

n
- n

Exposure to a target-driven or KPI-based environment

n
- n

Strong communication skills with the ability to influence and build trust with customers

n
- n

A customer-first mindset and ability to understand client business goals

n
- n

Confidence interpreting campaign performance and providing recommendations

n
- n

Highly organised with strong time management and problem-solving skills

n
- n

Experience with Salesforce, online marketing, or digital campaigns is a bonus

n

n

If you enjoy building relationships, helping businesses grow, and working in a fast-paced commercial setting , we'd love to hear from you.

n

Apply today and take the next step in your Account Management career

📌 Account Manager (New South Wales)
🏢 Weploy
📍 New South Wales