- Part time fixed term opportunity until January 27 | 48 hours per fortnight
- Be the first point of contact in one of Victoria's busiest and most dynamic Emergency Departments.
- Build your healthcare administration career with opportunities for ongoing learning and development.

About the Role

The Royal Melbourne Hospital is seeking an enthusiastic and customer focused Emergency Services Clerk to join our Emergency Services team for a fixed term opportunity.

This is a varied and rewarding role, where you will support the delivery of high-quality patient care in a fast-paced environment.

Following the fixed-term period, there may be an opportunity to transition to a casual position, with the ability to work up to 72 hours per fortnight.

Key Accountabilities

- Provide a professional, welcoming and customer-focused service to patients, families and visitors.
- Accurately collect, enter and maintain patient information for clinical and billing purposes.
- Support the smooth operation of the Emergency Department through timely administrative assistance.
- Liaise effectively with clinical and non-clinical stakeholders across the hospital.

About You

- Previous administrative or clerical experience, ideally within a healthcare environment.
- Excellent customer service and interpersonal skills.
- Strong written and verbal communication skills,



including a professional telephone manner.
- Ability to work effectively in a busy and changing environment.
- Experience working within an Emergency Department or acute healthcare setting.
- Knowledge of hospital patient administration systems.

Benefits of Working at RMH

- Meaningful WorkMake a real difference in the lives of patients, families and our community.
- Career GrowthAccess learning, development, and diverse career opportunities.
- Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
- InnovationHelp shape the future of healthcare through research, technology and current models of care.
- World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
- Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
- Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

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📌 Ward Clerk - Emergency Department (Melbourne)
🏢 Melbourne Health
📍 Melbourne