Job Description

Company: Hastings Deering (Australia) Ltd

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Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER.

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About the Role

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Hastings Deering is on the hunt for a Credit Officer to join our award-winning team in Archerfield, Brisbane. This is a Permanent, Monday to Friday role.

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As a Credit Officer, you will:

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- Conduct customer account reviews and maintenance for assigned customers along with contacting assigned customers to discuss overdue accounts & follow up regarding overdue outstanding accounts
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- Resolve disputed transactions with customers within target timeframe and engage relevant stakeholders
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- Review and release held orders and approve trading limits within authorised level
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- Complete and return all reports to the Credit Team Leader
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- Respond to customer and stakeholder email and telephone enquiries.
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- Complete administrative activities including banking, processing of refunds, customer account maintenance, credit applications.
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Who are we and why work with us?

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Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

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We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

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When you join our team at Hastings Deering, you'll benefit from:

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- Body, Mind & Wallet Support - Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers.
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- World-Class Training - We're one of only eight Caterpillar Centres of Excellence globally. Learn from the best in CAT and boost your skills.
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- Career Paths That Work for You - Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals.
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- Security you can count on - Enjoy the stability of a long-term career with Hastings Deering, backed by global strength.
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About you:

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A successful teammate will have experience in:

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- Previous collection experience working within a complex and diversified organisation
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- Exceptional stakeholder engagement skills with the ability to form relationships with internal and external customers
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- Work effectively in a team environment, with a willingness to support other team members to achieve required outcomes.
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- An openness to adapting to change.
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- Strong attention to detail
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- Demonstrated experience in analysing and evaluating financial information with strong technical / mathematical background
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- Solid Microsoft Office skills
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Interested? Here's What's Next:

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If you're interested in growing your career with a large OEM, we'd love to hear from you!

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Enquiries: 1300 071 618

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Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.

📌 Credit Officer (Queensland)
🏢 Simedarby
📍 Queensland