Customer Services and Admin Officer (Hindi/Urdu Compulsory)
Think Higher Consultants is looking for a professional and organised Front Desk & Administration Officer to join our team. This role combines reception, administration, migration team support and general office upkeep.
Key responsibilities
Welcome clients and manage front desk enquiries.
Answer phone calls, emails and schedule appointments.
Provide general administrative support to the Migration Agent and team.
Assist with client files, document collection, scanning, filing and data entry.
Update CRM/client records and follow up on outstanding documents.
Prepare meeting rooms and support day-to-day office operations.
Maintain a clean and professional reception and office workplace.
General office cleaning, including common areas and meeting rooms.
About you
Strong written and spoken English.
Full Australian working rights are mandatory.
Good communication and customer service skills.
Strong organisation and attention to detail.
Confident using email, Microsoft Office and general computer systems.
Comfortable performing both administrative and general office cleaning duties.
Previous experience in reception, administration, customer service, education consultancy, migration services or professional office environments will be highly regarded.
About us
Think Higher Consultants is seeking a professional and organised Front Desk & Administration Officer to join our team.