Provide front-line customer service and promptly respond to enquiries regarding WCHN patient/client information, ensuring confidentiality and appropriate information release procedures.
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Key responsibilities
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- Ensure requests pursuant to the Freedom of Information Act are administered in accordance with specific guidelines and recorded using FOI office process.
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- Maintaining medical records and client files and liaising with Medical Records for maintenance of patient records.
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- Ensure confidentiality of all requests and documents, and identify and discuss opportunities to improve ROI processes with the Information Release Manager.
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- Support for you and your family via our Employee Assistance Program.
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What you need
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- Applicants are encouraged to discuss the adaptable working arrangements for this role.
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- Manager, Information Release Office.
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📌 Administrative Officer - Information Release Office (South Australia)
🏢 Sa Health
📍 South Australia
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