About Us

CatholicCare Social Services is committed to empowering individuals, families and communities to meet life’s challenges. We foster a values-driven, inclusive, and supportive workplace aligned to our mission and strong governance framework.

About the role

CatholicCare Social Services is seeking an experienced HR & WHS Manager to join our Executive Leadership Team in Toowoomba.

This senior role is responsible for the end-to-end management, resourcing, compliance and administration of Human Resources and Workplace Health & Safety systems and functions across a diverse social services operating environment.

Reporting to the Deputy Director, you will lead a culture of safety, shared accountability and continuous improvement while ensuring full compliance with HR and WHS obligations.

You will also actively promote the National Child Safe Principles, championing the safety and wellbeing of children and young people through consistent policy and practice.

Key responsibilities

• Lead and role-model best practice HR & WHS across the agency, embedding a strong safety culture and shared accountability.

• Establish and maintain key value chains including continuous improvement, quality assurance, incident investigation/response, risk assessment/management, policy/systems and performance reporting.

• Resolve potential and/or actual non-compliances through remedial and preventative actions.

• Develop and deliver HR & WHS communication, consultation and training programs for employees.

• Drive health,



safety and wellbeing initiatives; liaise with the Diocesan WHS Representative and key stakeholders; coordinate the Health and Safety Committee.

• Ensure legal and regulatory obligations are identified, embedded and monitored; maintain internal audit schedules, site visits and controls.

• Provide senior-level HR advice and support including probation reviews and performance management.

• Lead/oversee HR and WHS investigations and incident management.

• Conduct/oversee WHS risk assessments, audits, site visits and hazard inspections.

• Oversee injury management, workers compensation and rehabilitation (in consultation with the Diocesan WHS Representative as required).

• Oversee employee compliance checks (e.g., Police Checks, Blue Card, work rights, driver’s licences) and provide regular reporting and risk data for leadership and Council as required.

Qualifications & experience (what you’ll bring)

• Tertiary qualification and/or relevant certifications in Human Resources and/or Workplace Health & Safety, with substantial senior-level HR/WHS experience (social services experience desirable but not essential).

• Comprehensive knowledge of WHS, Fair Work, National Employment Standards, Up-to-date Awards,



legislation, regulations and best practice.

• High integrity, discretion and confidentiality with exceptional communication and interpersonal skills.

• Strong written, reporting and computer literacy skills, including experience with contractual compliance.

• Demonstrated capability in consultation, coaching, research, investigation, injury management, risk management and auditing.

• Ability to work independently with minimal supervision.

• Willingness to work within the Mission and Vision of CatholicCare.

Mandatory requirements

• Current driver’s licence.

• Current (or eligibility for) QLD Working with Children Check – Blue Card.

• National Police Clearance.​​

• Evidence of Australian work rights (if applicable).

How to apply

Submit your application via SEEK, including your resume and a brief cover letter outlining how your experience aligns with the role requirements.

Apply Now

If you are passionate about people, safety, and making a difference, we encourage you to apply.

To request a copy of the position description, please contact *********@catholiccare.services. For general enquiries, please contact: Katie Williams 1300 477 ***.

Applications will be reviewed as they are received, and the position will close once a suitable candidate is appointed.

CatholicCare welcomes applications from people of all backgrounds, including First Nations peoples and those from culturally and linguistically diverse communities.

📌 HR and WHS Manager (Toowoomba)
🏢 CatholicCare Social Services
📍 Toowoomba