Job Description

Love the outdoors? Dedicated, reliable, and ready to stay one step ahead? Rentokil Initial is looking for a hands-on, self-motivated Pest Control Technician to join our mighty team in Townsville. If this sounds like you,

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In this role, you'll be the first line of defence in the fight against pests, solving customer problems with expert advice and proactive service. This is a permanent, full time role (38 hours) , Monday to Friday, with rotating weekend rosters and varied start times. You'll manage a portfolio of clients across the Townsville region

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Key Responsibilities:

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- Maintain, load and unload your service vehicle efficiently each day to ensure you're fully prepared for your scheduled assignments.
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- Conduct thorough inspections at both commercial and residential customer sites to identify signs of pest activity and determine appropriate treatment plans.
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- Apply effective pest control solutions, and provide expert advice to customers on prevention and ongoing management.
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- Identify hygiene risks and environmental concerns, working to create safer, healthier spaces for clients and their teams.
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- Accurately complete digital service reports after each visit to document the work carried out and any recommendations.
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- Deliver outstanding customer service, maintaining a friendly, professional attitude during all interactions.
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- Stay attentive to customer needs and look for opportunities to recommend additional services that add value and improve outcomes.
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Benefits included:

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- Working for Townsville's local pest control company
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- Company service vehicle, fuel card, and mobile phone for work use.
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- Employee cash incentive programs & bonuses
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- All PPE gear provided to industry standards
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- Comprehensive training in pest protection products, safety, and procedures
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- Access to employee assistance program, for you and your family
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- Ongoing learning and development
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- Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
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- Weekly team meetings to connect and plan the week ahead
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A Successful candidate will have:

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- A full Australian Manual Drivers License with a clean driving record
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- Certificate III in Urban Pest Management (If applicable)
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- A clean criminal record
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- A genuine love for the outdoors and the local environments
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- Excellent customer service skills with the ability to maintain and grow client relationships
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- A safety-first mindset and the ability to follow strict and evolving health & safety procedures
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- Confidence using an Android mobile phone and related apps
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- Comfortable working independently in the field, while also having a "one team" mindset
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- Willingness to travel long distances within the region
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- Being physically strong and able, comfortable working outdoors in varying environmental conditions
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Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria

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About Rentokil Initial

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At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

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From washrooms, to aged care homes, to office plantscaping and classrooms - we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

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In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

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Employee Testimonials:

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"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

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Angela Smith

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Technician

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"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

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Darran Gibson

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Local Service Manager

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"Rentokil Initial is the undisputed leader in the global pest industry, and I am very happy to work for them."

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Don Ng

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Pest Control Technician

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Please Note - We appreciate every application but please note only shortlisted candidates will be contacted.

📌 Trainee/Licenced - Pest Control Technician (Townsville)
🏢 Rentokil Initial
📍 Townsville