Job Description

We're looking for professionals who are passionate about supporting people through recovery and delivering positive health and return to work outcomes. You may come from a claims, rehabilitation, allied health or social services background, and bring a strong customer-centric approach combined with sound clinical and vocational judgement.

- Drive optimal recovery and return to work outcomes by shaping transparent, evidence-based strategies across IP and TPD claims.
- Partner with claims teams and healthcare practitioners to reduce barriers and accelerate sustainable wellbeing and recovery outcomes for customers.
- Identify and intervene early on at-risk claims to prevent prolonged recovery and improve customer and claim outcomes.
- Build Claims Consultant capability through coaching and guidance on medical, rehabilitation and return to work decision-making.
- Ensure recovery services deliver value by influencing the quality, alignment and performance of external providers.
- Strengthen best-practice recovery approaches by collaborating with Health Services and contributing insights to Claims leadership.

📌 Recovery & Support Specialist - Brisbane, Sydney or Melbourne
🏢 TAL
📍 Brisbane