Job Description

An exciting opportunity has become available for an experienced Retail Group Operations Manager to join one of Australia's most unique and purpose-driven retail organisations based in Darwin.

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Reporting directly to the GM Retail, this role will oversee a network of Area Managers across NT & QLD with a strong focus on leadership development, operational performance, commercial outcomes and continuous improvement across a large multi-site retail portfolio.

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This is a rare opportunity to step into a senior leadership role with genuine long-term growth potential. The previous leader in this position has recently been promoted internally into the GM Retail role.

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About the Role

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This is a high-impact leadership role where no two days look the same.

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You'll work closely with Area Managers and operational teams to drive:

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- Commercial performance and operational consistency
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- Leadership coaching and team development
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- Budgeting, forecasting and P&L; performance
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- Process improvement and operational efficiencies
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- Community and stakeholder engagement
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- Workforce planning and succession development
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- Retail standards and compliance across multiple sites
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The role is based in Darwin and includes regular travel to remote communities across the Northern Territory and Queensland.

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What You'll Be Doing

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- Leading and coaching a team of Area Managers
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- Supporting operational strategy alongside the GM Retail
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- Driving sales,



cost control and overall store performance
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- Identifying opportunities to improve operational efficiencies
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- Building strong internal and external stakeholder relationships
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- Developing leadership capability across the retail network
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- Supporting budgeting and financial planning processes
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- Driving a positive and people-focused leadership culture
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What You'll Bring

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- Senior multi-site retail leadership experience
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- Strong supermarket, grocery or large-format retail operations background
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- Experience leading leaders across dispersed locations
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- High commercial and financial acumen
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- Strong budgeting, reporting and operational analysis capability
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- A hands-on and adaptable leadership style
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- Excellent communication and stakeholder management skills
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- The ability to balance accountability with empathy and people leadership
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- A passion for operational improvement and team development
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This role will suit someone who thrives in dynamic environments and enjoys building strong teams, solving operational challenges and making a meaningful contribution.

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The Benefits

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- $160-180k + Super + Bonus + Incentives
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- Direct exposure to executive leadership
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- Diverse and rewarding multi-site operational scope
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- Salary packaging benefits
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- Relocation assistance available
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- Prospect to make a real impact across remote communities
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- Strong organisational values and people-first culture
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📌 Group Retail Operations Manager (Darwin City)
🏢 Retailworld Resourcing
📍 Darwin City