Ferntree Gully Automotive is seeking a dynamic and customer-focused Used Car Sales Consultant to join our sales team in Ferntree Gully, VIC 3156. This is a full-time position offering an exciting opportunity to build a rewarding career in automotive sales. As a Used Car Sales Consultant, you will be at the forefront of our business, engaging with customers, showcasing our vehicle inventory (over 160 cars on site), and facilitating successful sales transactions. This role is pivotal to our growth and success, as you will directly contribute to our revenue whilst building lasting relationships with clients.
What you'll be doing
Greeting and welcoming customers to the dealership, assessing their needs and preferences
Conducting thorough vehicle demonstrations and test drives to highlight key features and benefits
Providing detailed product knowledge about our used car inventory, including vehicle history, specifications and condition reports
Negotiating and closing sales whilst maintaining transparency and integrity in all transactions
Preparing sales documentation and ensuring all paperwork is completed accurately and efficiently
Following up with customers post-sale to ensure satisfaction and encourage repeat business and referrals
Maintaining an organised showroom and ensuring all vehicles are presented to the highest standard
Meeting and exceeding sales targets and performance metrics on a consistent basis
Staying informed about current vehicle models, market trends and competitive offerings
Building a pipeline of potential customers through relationship management and networking
What we're looking for
Proven track record in automotive sales or a similar customer-facing sales workplace
Strong interpersonal and communication skills with the ability to build rapport quickly with diverse customers
Excellent negotiation and closing techniques with a results-driven mentality
Valid driver's licence and comfortable conducting test drives
Knowledge of vehicle specifications, features and market trends
Ability to work independently and as part of a team in a fast-paced environment
Strong organisational skills and attention to detail when handling documentation
Enthusiasm for the automotive industry and genuine passion for delivering exceptional customer service
Flexibility to work weekends and public holidays as required in the automotive sales industry
Certificate III in Automotive Sales (or equivalent) preferred but not essential for experienced candidates
What we offer
At Ferntree Gully Automotive, we believe in rewarding our team members for their hard work and dedication. We offer a competitive remuneration package including base salary and performance-based commission structures that reward your success. Our commitment to employee development means you'll have access to ongoing training and professional development opportunities to enhance your sales skills and product knowledge. We foster a supportive and cooperative workplace culture where your contributions are valued and recognised. We also provide a flexible approach to work arrangements where possible, and we encourage a healthy work-life balance. Join a team that invests in your growth opportunities and celebrates your achievements.
About us
Ferntree Gully Automotive is a trusted name in the used car industry, committed to delivering quality vehicles and exceptional customer service. Located in the heart of Ferntree Gully, we have built a strong reputation for integrity, transparency and customer satisfaction. Our mission is to provide our customers with reliable, well-maintained vehicles at fair prices, supported by a knowledgeable and professional team. We pride ourselves on our diverse inventory, competitive pricing and commitment to making the car-buying experience straightforward and enjoyable. As we continue to grow, we're looking for passionate individuals who share our values and are eager to make a positive impact in our business.
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📌 Used Car sales consultant (Williamstown)
🏢 Ferntree Gully Automotive
📍 Williamstown
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