Job Description

We are a lot of things, but 'normal' isn't one of them.

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4u Care is an NDIS-registered disability support provider in Newcastle, on Awabakal Country. We radically improve the lives of people living with disability through enjoyable and enriching experiences. For us... nothing is impossible.

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We're looking for someone who'd rather be out in the community than waiting at a desk for the phone to ring.

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Referral Partnerships Coordinator

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Newcastle | Full time

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We are a lot of things, but 'normal' isn't one of them.

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4u Care is an NDIS-registered disability support provider in Newcastle, on Awabakal Country. We radically improve the lives of people living with disability through enjoyable and enriching experiences. For us... nothing is impossible.

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We're looking for someone who'd rather be out in the community than waiting at a desk for the phone to ring.

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About the role

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This is an outward-facing sales role. You'll be on the road most days across Newcastle, Lake Macquarie and the wider Hunter, building the relationships that bring participants to our Accommodation and Community services.

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Working with our Business Development Manager, you'll put our referral network strategy into action: initiate contact, keep relationships warm and generate well-matched referral opportunities. The Business Development Manager handles quoting.

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Selling here means being useful before we're needed- a referrer recommends us because they trust what happens next.

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What you'll do

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- Meet agreed daily outbound contact targets through calls, visits, emails and drop-ins.
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- Build relationships with support coordinators, plan managers, local area coordinators, allied health teams, general practices, schools,



community organisations and families.
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- Visit hospitals and health services regularly, including discharge planners and social work teams.
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- Qualify referral opportunities, respect participant choice and be honest when we're not the right provider.
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- Coordinate and attend expos and community events, deliver presentations, share useful updates and follow up every contact. A business card in a drawer is not a relationship.
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- Keep the CRM current, with activity entered on the day, and report weekly on contacts, meetings, events and opportunities.
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What you'll bring

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- Experience in sales, business development, client engagement or community engagement with clear activity targets.
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- A track record of initiating contact and turning conversations into ongoing relationships.
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- A working understanding of the NDIS, explained in plain English.
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- Confidence presenting to groups and keeping accurate CRM records.
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- Self-direction, respectful, people-first communication and resilience. A "no" isn't personal.
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Experience in disability, aged care, health or community services, and familiarity with the Hunter, are highly regarded. Relevant qualifications are welcome but not essential- your track record matters most.

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What we offer

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Excellent people do their best work when they're supported. Our benefits include:

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- Fuel card or vehicle allowance
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- Employee Assistance Program (EAP)
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- Paid parental leave
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- Discounted gym membership
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- Novated leasing
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- Professional development opportunities
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- Birthday and milestone leave
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You'll need

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Current NDIS Worker Screening Clearance, paid Working with Children Check, First Aid Certificate, and a valid driver's licence with a comprehensively insured vehicle.

📌 Referral Partnerships Coordinator (New South Wales)
🏢 4U Care
📍 New South Wales